Frequently Ask Questions
Welcome to the A2ZDIY FAQ page, where we provide answers to some of the most frequently asked questions about our products and services. If you can't find the information you're looking for, please don't hesitate to contact us and we'll be happy to assist you.
A: We offer a wide range of products, including construction materials, plumbing and electrical supplies, tiling and flooring, gardening and landscaping supplies, as well as tools and equipment for home improvement projects.
A: Yes, we offer delivery services to all of our customers, with fast turnaround times and flexible options to meet your needs.
A: We accept various payment options, including credit cards, debit cards, bank transfers, and KLARNA.
A: Yes, we offer discounts for bulk orders. Please contact us for more information.
A: We accept returns within 30 days of purchase, as long as the product is in its original condition and packaging.
Yes, we do! Our physical store is located at 39C Blacker Road, Birkby, Huddersfield, HD1 5HU. We understand that some customers prefer to shop in person and see our products before making a purchase, which is why we have a showroom that you can visit. Our friendly staff will be more than happy to assist you with any questions you may have and help you find what you're looking for. Our opening hours are [insert store opening hours], so feel free to stop by and see us!
A: We do not offer installation services at this time, but we can recommend trusted local professionals for your project.
A: If your order has not yet been dispatched, you may be able to cancel or modify it by contacting our customer service team. Once an order has been dispatched, we are unable to cancel or modify it.
A: If you receive a damaged or faulty product, please contact us immediately and we will arrange for a replacement or refund.
A: Yes, we offer international shipping to many countries. However, please note that shipping costs and delivery times may vary depending on your location. Please contact our customer service team for more information and to receive a shipping quote.
A: Yes, you can track your order through our website or by contacting our customer service team.
A: You can contact our customer service team by email at [insert email address] or by phone at [insert phone number]. We're available Monday through Friday from 9am to 5pm GMT.